A deposit is compulsory and will be discussed with you prior to you collecting your hire. The deposit is fully refundable dependant on vehicle return and condition.
Simple’s vehicles will be clean, smoke free and roadworthy. Our vans will be personally inspected for any existing 'wear and tear' prior to you picking up your hire
There will be no hidden charges. Additional charges could account for damage, late returns, fuel, traffic violations and fine processing charges, but these will be explained to you prior to you picking up your vehicle.
We request the van is returned with the same amount of fuel you sign for it with. If a van is collected with less fuel than when it was delivered, then you may become liable for the fuel charges.
A deposit is compulsory and will be discussed with you prior to you collecting your hire. The deposit is fully refundable dependant on vehicle return and condition.
Simple’s vehicles will be clean, smoke free and roadworthy. Our cars will be personally inspected for any existing 'wear and tear' prior to you picking up your hire
There will be no hidden charges. Additional charges could account for damage, late returns, fuel, traffic violations and fine processing charges, but these will be explained to you prior to you picking up your vehicle.
We request the car is returned with the same amount of fuel you sign for it with. If a car is collected with less fuel than when it was delivered, then you may become liable for the fuel charges.
The daily rate of the hire vehicle is inclusive of the hire agreement, and this varies according to the specific vehicle that has been provided to you. In the event of negligence or breach of your rental agreement you may be liable for the full cost of any damage incurred to the vehicle. Charges will vary according to the damage incurred and the vehicle provided.
Whilst the charges accrued will be held in your name, Simple Self Drive will pursue the insurance company of the third-party driver to recover our costs. If you have deliberately misled Simple Self Drive with any information you have provided, you would be liable for our charges. Please note that this doesn’t relate to any damage or other charges incurred as per the above statement.
All vehicles are covered with breakdown assistance. If the hire vehicle breaks down, please call us on 020 8471 5040 and advise us of the problem. We will then be able to advise you of who the cover is with and how to contact the provider.
We request the vehicle is returned with the same amount of fuel you sign for it with. If a vehicle is collected with less fuel than when it was delivered, then you may become liable for the fuel charges.
We will come and collect the vehicle from you from a location convenient to you. We may contact you if we have been notified by your garage or insurance company you no longer need the car and arrange collection. We ask that you contact us as soon as you can once you know you no longer need our hire vehicle and we will make collection arrangements with you.
If the vehicle is returned to us with damage, we will contact you by phone or post to advise you of any payments due. If the damage was not your fault and the party at fault has been identified, we will advise you of how we will process the claim.
Yes – you have 14 days to cancel after requesting that the services to be performed. However, if you request that we perform the services before the end of this 14 day period the cancellation right no longer applies and you may become liable for a reasonable amount of hire.
