Make a Claim

We know the process can be difficult and it can be a little confusing on what to do when you have an accident, so we have broken it down to try to help you through it and help you make a claim so that this process is done with the least inconvenience to yourself.

Call us as soon as you have an accident

Call us as soon as you have an accident

When you have an accident please inform us as soon as possible. What we need is third party vehicle registration, their vehicle make and model, any insurance details they may have and contact details.

Talk to us

Talk to us

We can quickly determine if someone is eligible for credit hire based on the description you provide.

We organise repairs or a full payment

We organise repairs or a full payment

We will book your vehicle into our insurance approved garages.

Replacement vehicle

Replacement vehicle

Where we have established that other party was at fault for the accident, we will provide you with a replacement vehicle during the duration you are deprived of the use of your own vehicle.

Insurance

Insurance

For added protection we will insure you under our policy so that you do not have to go around finding insurance and through claiming with us the charges will be against the third party insurer and not to you.

Manage repairs
Work Time

Manage repairs

We assess and monitor your repair so that work is carried out to highest standard.

Repair Statisfaction

Repair Satisfaction

Once the repairs are complete to your vehicle we will contact you and arrange for you to inspect the vehicle and collect the vehicle.

Getting your vehicle back

Once you have your car back we will confirm the entire claim with you and attain any supporting documentation that helps the case.

Settlement

Settlement

Once we reach reimbursement from the insurers we will make sure you get all the money you are entitled to.